Help
Help Center
Short answers for getting started and staying safe on Fummble.
Before you email support
Update the app from the App Store, confirm iOS permissions (photos, notifications, location), and retry once. Most issues clear after a force-quit. If not, grab screenshots and include your iOS version when you write hello@fummble.com.
Safety first
For emergencies, contact local authorities. For in-app harm, use Report and Block, then visit the Safety Center. Product help should never delay real-world safety.
- Create your Fummble account
Sign up on iOS, confirm you are 18+, and start profile setup.
- Build a strong profile
Photos, prompts, intentions, and preferences that attract better matches.
- How swiping works
I'm In vs Convince Me — and what each outcome means.
- Understanding Locked matches
What happens when both people choose I'm In.
- Playoff guide
How rounds work when both choose Convince Me.
- One Shot guide
How mixed intents create a single chance to convince.
- Chat and inbox
Where matches live and how to keep conversations moving.
- Safety tools
Block, report, unmatch, and meeting-up best practices.
- Notifications
Control alerts for matches, challenges, and messages.
- Delete or pause your account
How to step away cleanly when you need a break.
- Troubleshooting
Login issues, location permissions, and common fixes.
- Contact support
How to reach hello@fummble.com with useful details.
Ready to match differently?
Left is confidence. Right is curiosity. Download Fummble on iOS.